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Highly skilled and innovative professional with experience in digital media and marketing. Known for an exceptional ability to work with precision and creativity on tasks, I have completed successful projects in prior roles. As the founder of my own digital media company, I have developed a keen eye for detail and a passion for using innovation to drive business growth. With expertise in digital marketing and a track record of delivering results, I am dedicated to creating effective and impactful campaigns that engage audiences and drive business success
Problem-solving, Knowledge of Adobe App Suit (Photoshop, Illustrator), Knowledge of Canva, Knowledge of Blender, Copywriting, Communication skills, SEO Optimization, Google Analytics, Social Media Analytics, Website Building, Marketing, Troubleshooting, Innovative, Thinks outside the box, Follow Orders, Delegating, Creative, Fast learner, Meticulous, Attention to detail
Key Responsibilities: Managing social media platforms (LinkedIn, Instagram, TikTok, Facebook, Whatsapp Business)
Graphic Design
Copywriting
SEO optimization
Website Building
Animated Advertisements
Photoshop
Brochures
Custom QR-codes
Blog Posts
Thrived in fast-paced environment with energy and enthusiasm.
Actively listened to customers to fully understand requests and address concerns.
Resolved customer queries and problems using effective communication and providing step-by-step solutions.
Maximized customer engagement and satisfaction by delivering excellent customer service.
Customised customer experiences to build brand loyalty.
Demonstrated outstanding product knowledge to achieve high customer satisfaction levels.
Collaborated with staff to formulate budgets and improve department revenue.
Identified issues, analysed information and provided solutions to problems.
Managed complaints with calm, clear communication and problem-solving.
Achieved service time and quality targets.