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I have 19 years’ experience in the South African private sector, with work experience in the United Kingdom, the United States of America, Namibia, Botswana, Zimbabwe, Malawi, Zambia, and Mozambique. I have been fortunate to experience incredible growth and transformation in my career, developing and reinforcing my technical and leadership skills. My impeccable interpersonal and intercultural competence ensures I deliver my strategic and executional brand management responsibilities across personal care brands at regional business level (up to $120M, including strategic planning, execution, new product development and innovation launches). I have spearheaded business turnaround in the skin cleansing and hand and body categories in southern Africa, partnering with marketing communities on new ways of working, and culture aligned to zero-based budgeting principles. I have led company marketing communities through a D2.0 digital transformation program over the last three years, acquiring a unique set of digital skills (media, search engine optimisation, website optimisation, e-commerce, people relationship management, data acquisition, strategic priorities, and consumer experience). I am regarded as a charismatic and strong leader. My beginnings in on-the-ground executional brand management in different countries laid a formidable foundation for my increasingly senior roles. Peers in senior management acknowledge that with each role I have increased my leadership skills and insights. I keep pace with changing marketing landscapes in digital and e-commerce transformation to enable my leadership strengths in business growth. I drive business efficiency and ROIs through Zero Based Budgeting (ZBB).
Marketing, Brand Development, Brand Building and Deployment, Brand/ Category management, Zero Based Budgeting, Digital (CX /e-Com/ content), General Management, Focused Analytical, Strategic thinker, Competitive, Enquiring, Perseverance, Empathy
Key Responsibilities:
Responsible for marketing and growth of the cleansing business in Personal Care business unit. Category consists of five brands with a ZAR 1,6 B turnover, that is facing strong headwinds with inflationary raw material costs, and intense competitor activity on pricing and promotion
Lead a team of nine people
Manage Profit & Loss to deliver on gross and underlying operating margin. Current USG at +14% with margin improvement initiatives of 3% in pipeline
Recruit and build a new team using agile ways of working to grow brand power across category and future fit the category post-Covid
Implemented New Digital Strategy
Successfully launched UStudio, Unilever’s inhouse digital studio. UStudio South Africa is the #1 global studio based on creativity, turnaround times and savings of rate card; responsible for production of digital assets that ensured adherence to digital mandatories, strategy, and creative ideation. UStudio Durban is centre of excellence for Content Management Systems, e-com (7OA & Search Keyword Lists) and Community Management.
Led a team of 40 people
Marketing operations lead for South Africa; country-lead on Digital 2.0
Landed a data-driven and progressive ecosystem that simplifies delivery of best-in-class digital experiences to consistently build brand power and drive sustainable sales growth
Achieved best in class CXX scores, currently 85%, up from 13%. Landed 1300 SKUs for 7OA and improved search keyword list score from 25% to 90% with all digital content meeting Unilever’s digital mandatories
Worked with Accenture team to audit Unilever on data compliance. Post-audit; rectification and implementation of data governance standards and protocols.
Achieved gold rating