Key Responsibilities:Collaborated with cross-functional teams to design, develop, and maintain high-quality software solutions that on-boarded 2,500 handcraft makers from 50+ countries, resulting in a 65% increase in revenue and a 85% increase in customer base for the organization’s global B2B wholesale marketplace.
Wrote clean, efficient, and well-documented code, which led to a 65% reduction in software defects, resulting in improved overall software performance and a higher level of customer satisfaction.
Conducted code reviews and provided constructive feedback, leading to a consistent high level of code quality and a 25% improvement in development team productivity.
Troubleshot and debugged software issues, ensuring timely resolutions and optimizing software performance, resulting in a 47% decrease in system downtime.
Managed deployments to various environments, ensuring a smooth transition between development, testing, and production environments, resulting in a 30% reduction in deployment time.
Provided excellent customer support, resulting in high levels of customer satisfaction, and a 56% reduction in customer support response time.
Communicated effectively with stakeholders, including product managers, designers, and other engineers, to identify requirements and ensure that software solutions were aligned with the organization’s overall goals and vision.