Candidate Profile

    Roo0274

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    About

    Energetic and meticulous professional with 20 years of experience in a range of fields including civil engineering, sales, business development, management, and IT outsourcing. Skilled manager and effective leader. Assertive and enthusiastic with a detail-oriented and no-nonsense approach to tasks and interactions.

    Proficient in

    IT ConsultingInternal SalesManagement
    International

    Yes

    Availability

    Part-time or Full-time

    Experience

    22 years

    Previous Roles

    3

    Work History

    Director
    Internal Sales
    IT Consultant

    Key Responsibilities in Most Recent Role

    Job Title: IT Consultant

    8 years
    • Identified potential clients and generated new business leads.
    • Networked and engaged with clients to understand their needs, and presented them with customised solutions to meet their specific requirements.
    • Negotiated contracts, pricing, and service-level agreements with clients. Effectively communicated the value of my services, and negotiated terms that are beneficial to both the client and my business.
    • Fostered and maintained strong relationships with clients and stakeholders.
    • Managed IT infrastructure, including hardware and software, to ensure seamless operations. Performed a wide range of tasks such as software installations and upgrades, email migrations and cloud infrastructure management.
    • Configured and secured networks, including VPN and firewalls, to provide a safe and secure environment for business operations.
    • Managed email systems such as Microsoft Exchange, Google Workspace, and other cloud-based email systems. Ensured proper configuration and maintenance of these systems, including backups and archiving.
    • Provided comprehensive technical support including remote and onsite support, as well as training of client staff.
    • Provisioned and managed remote desktops (DaaS.)
    • Facilitated compliance with POPI act (South African equivalent of European GDPR.)
    • Assisted in transitions to hybrid/fully remote.

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