RooCruit

RooCruit Candidate:

Roo0265

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About the Candidate

Strategically manage calls and implement process improvements to enhance team performance and maximize customer satisfaction. Talented leader offering top-notch abilities in program management, interpersonal communication and strategic oversight. Establishing a culture of efficiency, collaboration, and continuous improvement by mentoring and training employees.

Area of Expertise

Client Relationship Management, Stakeholder Engagement, Report Management, Sales, Customer Experience

Experience & Availability

International Experience:

Yes

Availability:

10, 20 and 40 hours a week

Years Experience:

5

Current and Previous Roles:

Relevant Experience

Job Title: Executive Virtual Assistant

Duration: 5

Duties Include:Highly dynamic virtual assistant great experience of providing administrative and management support to clients. Adept in multitasking and effectively prioritizing tasks to achieve the best outcome. Knowledgeable and skilled in document management software, and content management software.

Providing administrative support for the team, including managing calls to the owner of the business and taking notes, organizing documents, and scheduling appointments.

Preparing reports as needed and conducting research

Managing social media and the website

Setting up and managing virtual meetings and webinars

Handling basic accounting functions, bookkeeping, invoicing, budgeting, and expense management

Maintain a high standard of organization and attention to detail.

A diligent professional with strong experience in retail management, managing 5
permanent employees, strong customer experience, and the ability to provide direction and leadership to encourage the achievement of company objectives

Delivered the daily, monthly, and annual strategy to the team and ensured everyone is on board

Ensured that all procedures and processes were in place and adhered to so that the store operates effectively and performs to its maximum potential.

Implemented a system of shoppers whose feedback led to a 20% increase in satisfaction among both customers and employees

Reviewed performance to head office and management quarterly performance reviews for all staff members.

Attended regular senior management meetings to make contributions and deliver recommendations on process, growth, and performance improvements.

Managed accounts, and orders, and receives the stock, purchase order and inventory verification, rebates, and preparation of daily bank deposits.

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