Candidate Profile

Roo0258

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About

I am a very vibrant and enthusiastic person who loves engaging with people. I have a diversified skill set with years of experience in Sales, Customer Service, Administration, and Accounting. My social acumen has contributed greatly to my work ethic and enhanced my ability to work well with people, it has given me the ability to adapt to any work culture. I pride myself on giving the very best service to my clients by any means necessary. I consider myself teachable and I enjoy learning new things. I am looking for a reputable organization to enhance my skill set and grow my knowledge, whilst adding value to the organization.

Proficient in

Sales ConsultantCold CallingHubspot. GoHighLevelSlackClickUpSalesForce. Skype. ViCiDial. Apollo. Lusha. B2B Sales. B2C Sales. SaaS. Pastel. Microsoft Office. Budgeting. Forecasting. Financial Reporting. IFRSs

International

Yes

Availability

Part-time or Full-time

Experience

9 years

Previous Roles

Work History

B2B Sales Agent

Call Centre Agent

Sales & Marketing Consultant

Key Responsibilities in Most Recent Role

Job Title: Call Centre Agent

2 years

_ Coaching new agents on what is required to effectively run the business on a daily basis – also guiding them on how they are marked when assessing their calls for Quality assurance.
_ Making value-added sales.
_ Managing Customers’ arrears
_ Ensuring regular contact with our customers/ clients to maintain them as our subscribers
_ Answering customer inquiries and providing any required information on company services and products, to promote good relationships with customers and potential customers.
_ Welcoming subscribers/activating services
_ Maintain customer information
_ Settling Customer queries
_ Helping customers troubleshoot their DSTV issues.
_ Writing quotations to clients.

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