Roo0201

Responsibilities include:

– Worked with accounts mainly in the US, CA, UK, DE, BR, IT, FR, ES, AU marketplaces and with some work in other EU marketplaces.

– Experienced with both Seller and Vendor Central.

– Worked heavily with Office packages, optimization software (IntentWise, H10, Prestozon), data analytics tools (Tableau, Zoho), project management and communication tools (ClickUp, Email, Slack, Zoom, Google Meets), Research tools (H10, AMZ Keyword Expander etc.)

– Worked flexible hours across night, weekend, and holiday shifts.

– Actively listened to customers’ requests, confirming full understanding before addressing concerns.

– Used coordination and planning skills to achieve results according to schedule.

– Developed and implemented performance improvement strategies and plans to promote continuous improvement.

– Used critical thinking to break down problems, evaluate solutions and make decisions.

– Conducted free and paid audits for prospective clients and presented and discussed on calls thereafter in depth

– Worked with an aggregator client for a year managing and growing all 9 accounts and their brands until they were ready to take them in house.

– Worked with another aggregator client for 8 months and in that time managed 4 different sub-clients and helped them onboard 5 others by developing short and long-term media plans for their prospective clients.

– Effectively managed on average 12-18 account marketplaces over a period (at least 3 months each time with reshuffles meaning adjustments in numbers)

– Developed and maintained courteous and effective working relationships.

– Led projects and analyzed data to identify opportunities for improvement.