About the Candidate
I am a highly personable Key Account Manager with sound customer facing competencies and have a talent for identifying customer needs and presenting appropriate company product and service offerings. I have the ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. I have expertise in resolving escalated customer service issues and work closely with various teams within an organization to implement new product and service offerings and resolve business issues.
I am a professional, honest, motivated person that is continuously committed to delivering the best. I understand and apply new concepts easily and am a natural achiever who thrives on new challenges. My results driven nature assists to manage a number of different projects simultaneously.
I am passionate about customer service and delivering value to my clients and am very focused on ensuring my days are productive and well planned out.
I possess certifications in Management Development, Marketing Management, Microsoft Solution Selling, Customer Relationship Management Selling and Enterprise Resource Planning Selling, M365 Fundamentals Certification as well as completed Prosci Change Management and Leading SAFe Agile Project Management programmes.
Area of Expertise
Sales Management, Business Development, Digital Transformation Strategy, Client Management
Experience & Availability
International Experience:
Yes
Availability:
10-20 hours a week
Years Experience:
15
Current and Previous Roles:
Relevant Experience
Job Title: Modern Work Sales Specialist
Duration: 15
Responsibilities:
– Expanding strategic education customer relationships to drive impact, targeted
business growth and develop a multi-year Digital Transformation strategy
– Grow the mindset of customers, partner, and sales teams by bringing innovative
ideas that showcase the case for change and company unique value proposition for
education
– Remaining focused on customer facing time by running a healthy and predictable
business that delivers on a jointly agreed customer Digital Transformation strategy
and maintaining rigorous sales process compliance
– Leading the orchestration of the sales teams, subject matter experts (SMEs),
partners, and customers to develop, outline, and implement Digital Transformation
plans to drive successful deployment and usage of Windows and O365 in the
classroom
– Supporting large and managed 1:1 device deals via proactive engagement with
Ministries of Education, education foundations, and channel partners • Being the
single point of accountability for creating and nurturing strong relationships with
School Leaders and Educators in targeted accounts to:
– Drive student and educator usage by focusing on strategic Modern Classroom
workloads in Office 365 (Forms, Teams with School Data Sync and OneNote)
with identity (Azure Active Directory), device security and modern
management (Intune MDM & MAM and AutoPilot)
– Grow usage of integrated learning solutions on platforms (Office 365, School Data Sync, Teams
– Grow and protect device share by creating demand for experiences specific to
client programmes
– Proactively planning and managing Proof of Concept projects that drive
customer objectives, outcomes and success, creating lighthouse examples of
digital transformation through seminars, workshops, webinars, and direct
engagement
– Continuously nurturing and expanding your technical, sales, industry, and
competitive knowledge and capabilities
– Providing insight and feedback from customers and partners to the client
Worldwide Industry Teams to help learning and improvement in education
industry solutions
