RooCruit Candidate:
Roo5592
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About the Candidate
Customer-focused property and operations professional with over 15 years’ experience delivering high-quality service across retail, real estate, project administration, media, and operations management. Proven record of building trusted client relationships, managing complex stakeholder expectations, resolving issues efficiently, and delivering results in fast-paced, high-value environments. Known for professionalism, responsiveness, and consistently exceeding client service expectations.
Area of Expertise
Client relationship management
Customer service excellence & complaint resolution
Stakeholder engagement (clients, contractors, municipalities, financiers)
Property valuation, marketing & sales • Contract administration & negotiations
CRM, documentation & reporting
Time management & multi-project coordination
Clear written & verbal communication
Experience & Availability
International Experience:
Yes
Availability:
10, 20 or 40 hours a week
Years Experience:
8
Current and Previous Roles:
Relevant Experience
Job Title: Operations Manager
Duration: 8
Key Responsibilities: Led daily operations with a strong emphasis on customer satisfaction and service reliability
Acted as primary liaison between clients, contractors, retail managers, and BP South Africa
Resolved service issues, managed contractor performance, and ensured compliance with SHERQ standards
Maintained accurate financial records and supported audits and invoicing
