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As a Product and Project Manager with 5+ years delivering large-scale digital products in e-commerce, fintech and technology-driven environments, I combine systems knowledge, CRM operations, third-party integrations and stakeholder leadership to deliver reliable product outcomes. Experienced in project delivery, technical support, Microsoft 365 administration, and regulatory compliance (FSCA/Masthead). Strong at cross-functional coordination, process optimization and client engagement.
Product & Project Management, CRM Operations & Integrations Regulatory Compliance (FSCA / Masthead), Third-party API Integrations (Trading Central, ad platforms, BI), Microsoft 365, Administration Agile delivery / stakeholder management, Web & e-commerce platforms (Shopify, WordPress), Technical consulting / SaaS support, Reporting & dashboards / BI
Key Responsibilities: Consulted with clients to define project scope, budget, timelines and deliverables for e-commerce builds.
Delivered 20+ fully functional e-commerce websites producing monthly revenues between $200,000-$2,000,000 (2022- 2023).
Managed 20+ clients on the Rave Retailer Platform; ensured ongoing client success and retention.
Coordinated developers, designers, content teams and QA to deliver on-time, within-scope products.
Produced performance reports, identified enhancements, and drove cross-sell opportunities.