Roo5331

Key Responsibilities: Client Relationship Management: Build and maintain strong, long-term relationships with key clients to ensure satisfaction and retention.

Strategic Account Planning: Develop and implement tailored strategies to meet clients’ needs and achieve their objectives.

Sales and Revenue Growth: Identify opportunities to upsell or cross-sell products/services, aiming to increase revenue and grow the account.

Campaign Management: Oversee the development and execution of advertising or marketing campaigns in alignment with client goals.

Contract Negotiation: Negotiate contracts and agreements with clients to ensure favorable terms and long-term partnerships.

Performance Monitoring: Track and analyze campaign performance using digital marketing tools and analytics to optimize outcomes and report results.

Problem Resolution: Act as the main point of contact for any issues, resolving client concerns quickly and effectively to maintain satisfaction.

Collaboration with Teams: Work closely with internal teams such as sales, marketing, product development, and customer support to ensure successful project execution.

Market and Competitor Analysis: Stay informed about industry trends, market conditions, and competitor activities to offer strategic insights to clients.

Reporting and Documentation: Regularly update clients with performance reports, strategy adjustments, and future opportunities to align with their goals.

Client Retention and Growth: Focus on client retention by consistently delivering value, improving customer satisfaction, and fostering deeper client relationships.