RooCruit Candidate:
Roo5024
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About the Candidate
My goal is to exceed expectations of the assigned job for the growth of my employer
Area of Expertise
Customer Service, record keeping, authorization and billing assistance
Experience & Availability
International Experience:
Yes
Availability:
40 hours a week
Years Experience:
10
Current and Previous Roles:
Relevant Experience
Job Title: Customer Care Specialist
Duration: 10
Key Responsibilities: Handling inbound calls from customers calling regarding their billing, payment adjustment request and technical issues regarding their internet and mobile phone service.
Then was promoted as TIO Case Officer to call customers who filed a complaint to The Telecommunications Industry Ombudsman.
Resolving and meeting resolution with the customer
