RooCruit

RooCruit Candidate:

Roo0739

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About the Candidate

I bring with me people skills, a positive attitude and excellent communication skills. I possess many good qualities, which include, perseverance, a vibrant personality, good organisation skills, and I enjoy working with people. I have excellent people relations skills.

Area of Expertise

Administration, Payroll Preparations, HR Functions, Management

Experience & Availability

International Experience:

Yes

Availability:

10, 20 or 40 hours a week

Years Experience:

25

Current and Previous Roles:

Relevant Experience

Job Title: Call Centre Manager

Duration: 25

Key Responsibilities: Payroll preparations- Ensure payroll, leave forms, sick notes, commission, transport costs are all prepared for payroll capturing.

EMP501 – EMP 501 recons to be done twice a year, end August and end February every year with Keshwyn & Sage

EMP201 submission – extract emp201 from payroll system monthly and file EMP201 returns for ACCS staff

New staff activations on payroll

SARS EasyFile

EE Reports

Monthly Reports – earning/deductions, pay register, variance, company recon

Terminations/resignations on payroll

Daily & weekly Incentives – Ensure agents/managers are paid out their daily/weekly incentives & keeping track of receipts

Commission & Incentives – Building and updating commission and incentive structures for all campaigns

Liaison between external contractors & accs to resolve queries/invoices

Petty cash purchases (use allocated driver)

Update finance folders – monthly

Monitor client payments

Bank Recons – Comparison to accs pastel accounting, sage payroll and accs expenditure for record keeping

Processing salary bank file for payment via banking system

Generate payslips for all the staff for ACCS, send-off payslips to managers to distribute one day before pay releasing, additional queries are amended

UIF Declaration – monthly

Capture salary adjustments on Sage

Capture all creditors onto accounting system

Ufiling – capturing & audits to be done monthly

ETI/VAT/SDL – tracking and reports

Bookkeeping done monthly

Stock control/audit of all assets to ensure asset register is correct

Update /Audit the asset register

SA Basic conditions of service/labour law – ensure compliance to SA regulations and avoid being fined for non-compliance

Keeping up to date with BCEA and labour law and ensuring ACCS is up to date with current regulations and updating company policies

Maintaining employee records/staff details

Conducting job analysis & design job description for all staff

Issue staff contracts – staff contracts are printed, signed by employee and filed

Terminations – due to non-compliance/ performance management

Assist with getting ui19 and other relevant documents filled out. Explain staff how the process works and email documents to labour

Handle staff queries/complaints. Assist by getting clarity and ensuring both parties are happy

Provide support and guidance to staff

Ensuring compliance to health & safety of employees

Complaints/Cancellation/Escalation/Payments/E mails – investigating internal & external complaints SA & UK

Auditing of staff files – this is done weekly to ensure managers are keeping track of pips, etc

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