RooCruit Candidate:
Roo5003
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About the Candidate
Being a sales executive for really expanded my horizons and I used all my selling skills to make a name for myself in this huge corporation. I have also worked with many sales teams throughout my career, started my sales career with a call center called and worked throughout the entire year of 2010 while gaining thorough knowledge of the international market and interacted with people from different cultures from all around U.S.A. My passion is to join a firm that would appreciate my hard work and allow me to grow within the company. I have immense experience in marketing and selling in both B2C and B2B, I previously worked with a Multi-national software house and made a name for myself with exquisite customer service and creative marketing skills. My latest work experience is with a Canadian transport company where I was providing customer support throughout Canada and US and also managing a team of 5 people.
Area of Expertise
Client services, sales
Experience & Availability
International Experience:
Yes
Availability:
40 hours a week
Years Experience:
11
Current and Previous Roles:
Relevant Experience
Job Title: Customer Support Specialist & Team Lead
Duration: 11
Key Responsibilities: Managing a team of 5 people Handling Hundreds of customers every day from different parts of U.S.A and Canada
Finding the right team for immediate support for urgent concerns
Supporting the clients through emails and calls Working on Salesforce and Fresh service to create cases and acting as a bridge between development and clients.
Worked on Izenda to create different reports for the clients
Natural ability to multi task, dealt with multiple clients at the same time
Always coming up with new ideas to enhance the work environment
Being the first point of contact I was always professional and took every call with a smile
