Key Responsibilities: Account Management. Reporting straight to the Director of Strategic Partnership
Oversaw a team of 12 people (Dev | PPC | Content | SEO)
Ran and managed the entire Launch Process for all clients
Create Training Material for Teams + Clients
Quality Checked all Websites – 100% Success Rate
Run all Launch Calls with all clients
Run all internal briefing meetings with internal team
Weekly / monthly Client Reporting Meetings – (PPC / LSA / SEO)
Create Digital Marketing Strategies for clients
100% Client Retention throughout the Onboarding Process
Increased company client testimonial video by 100%
Managed and ran all client Mock-Up and Website Presentations
Manage all client changes and updates
Upsold clients on additional services to the value of $22,000.00
Client Relationship Management
Ran client Software Training (CallRail | NearBy Now | Search Light)
Project Managed all client websites through the Launch process
Maintained Google Certification through regular training
Quality Checked all client Monthly Emailers
Created Launch Tracking Folders for each client
Created and maintained client success tracker reports
Proofread all website copy on all Desktop + Mobile website pages
Wrote copy for client web pages and social media posts
Created social media posts for clients
Managed a client portfolio of clients with a net worth of $100 Million
Managed a client portfolio worth $100,000.00 +