RooCruit Candidate:
Roo0930
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About the Candidate
Professional with over 20 years’ of experience
Area of Expertise
Data Analytics and Reporting, Account and Client Management, CRM and Call Centre Management, Internal and External Sales
Experience & Availability
International Experience:
Yes
Availability:
10, 20 or 40 hours a week
Years Experience:
20
Current and Previous Roles:
Relevant Experience
Job Title: Account Manager and Business Unit Director
Duration: 20
Key Responsibilities: Manage business units of 25-30 clients (In 2023, I assisted with growing and maintaining our revenue to 650K per month, with a GP/Margin of 35% to 48%)
Lead teams and provide mentorship or support to fellow colleagues
Ensure a professional client service experience, as well as build and maintain long-lasting customer relationships on behalf of the company
Manage the onboarding experience for new clients joining a business unit
Assist with ongoing client needs and work to achieve their expectations
Lead conversations on project progress and status with stakeholders
Help identify and establish new business opportunities for existing clients
Manage, analyse and forecast financial performance of business units
Drive operational innovation to improve internal efficiency and output
