RooCruit Candidate:
Roo0274
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About the Candidate
Energetic and meticulous professional with 20 years of experience in a range of fields including civil engineering, sales, business development, management, and IT outsourcing. Skilled manager and effective leader. Assertive and enthusiastic with a detail-oriented and no-nonsense approach to tasks and interactions.
Area of Expertise
IT Consulting, Internal Sales, Management
Experience & Availability
International Experience:
Yes
Availability:
10, 20 or 40 hours a week
Years Experience:
22
Current and Previous Roles:
Relevant Experience
Job Title: IT Consultant
Duration: 22
Key Responsibilities:Identified potential clients and generated new business leads.
Networked and engaged with clients to understand their needs, and presented them with customised solutions to meet their specific requirements.
Negotiated contracts, pricing, and service-level agreements with clients. Effectively communicated the value of my services, and negotiated terms that are beneficial to both the client and my business.
Fostered and maintained strong relationships with clients and stakeholders.
Managed IT infrastructure, including hardware and software, to ensure seamless operations. Performed a wide range of tasks such as software installations and upgrades, email migrations and cloud infrastructure management.
Configured and secured networks, including VPN and firewalls, to provide a safe and secure environment for business operations.
Managed email systems such as Microsoft Exchange, Google Workspace, and other cloud-based email systems. Ensured proper configuration and maintenance of these systems, including backups and archiving.
Provided comprehensive technical support including remote and onsite support, as well as training of client staff.
Provisioned and managed remote desktops (DaaS.)
Facilitated compliance with POPI act (South African equivalent of European GDPR.)
Assisted in transitions to hybrid/fully remote.
