Experienced teacher in teaching English as a second language, I have had the opportunity to work in different countries as an English teacher in different levels and groups of different ages creating classes with different strategies and different goals. Also, I had the chance be a coordinator, in that role I was the one in charge of assigning the classes to the other teachers and organizing groups and different activities for some commemorative dates, I was the responsible person to receive the students and explain the method we used in the school. Besides I had the chance to work as a remote medical interpreter for some companies in USA in which I was the bridge of communication between the doctors and patients translating the information of both parties and using the correct medical terms and using the best customer service skills to give the best attention possible to the clients.
Area of Expertise
Customer Support, Teaching, Medical translation
Experience & Availability
International Experience:
Yes
Availability:
10, 20 or 40 hours a week
Years Experience:
10
Current and Previous Roles:
Relevant Experience
Job Title: Technical Tech Support
Duration: 10
Key Responsibilities: Handling customer technical support cases through phone and email submission
Help customers resolve technical problems themselves
Collecting customer feedback to improve processes
Documents hardware and software updates
Troubleshoot problems
Problem solving
Log all calls and solutions
Maintaining documentation
Prepare accurate and timely reports
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