I thrive on helping individuals and businesses achieve greatness by embracing the power of strong and purposeful creative partnerships. My passion is to connect business partners with an award-winning network of visual communications specialists across Africa. Together, we craft fresh captivating stories and groundbreaking concepts that leave a lasting impact. I have honed my skills in effectively managing creative teams and studios, and have developed a genuine love for the creative process.
Area of Expertise
Operations Lead, Research and Data collection, Synthesising and analysing., Using Ethnographic interviews and research to build Personas to enable and enhance Customer and Employee, Storytelling and Design Thinking facilitation
Key Responsibilities: Experience Consulting creates sustainable impact through the Design Thinking methodology, underpinned by *humanity-centred design (* collection of mindsets that aim to give space to consciously think about the future to create value for people and planet.)
Lead Design Operations (Project/Creative Services Manager) in Experience Consulting and Design Thinking.
Proposals and Cost Estimates Financial and budget management for all projects.
Vendor and Supplier Management.
Client Relationship Management across all levels of the organisation, internal clients and external clients.
Ensuring that all projects are delivered timeously and effectively.
Ensure all projects and service delivery is to the highest level of quality for our customers, internal and external.
Accountable for the level of client satisfaction at every touchpoint of Experience Consulting’s Service Delivery.
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