RooCruit Candidate:
Roo5023
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About the Candidate
Highly motivated and experienced BPO professional w/ 10 years of experience providing excellent customer service to internal and external clients. Skilled in using technology to improve customer experience, problem solving and multitasking.
Area of Expertise
Customer Service, Verbal Communication, Attention to detail, Leadership, Operations Management
Experience & Availability
International Experience:
Yes
Availability:
40 hours a week
Years Experience:
10
Current and Previous Roles:
Relevant Experience
Job Title: Customer Service Representative
Duration: 10
Key Responsibilities: Demonstrates a strong customer service orientation and takes responsibility for the follow-up to ensure customer needs and expectations are satisfied.
Leads and drives the team’s performance for continuous improvement towards set goals.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help the company evolve and grow.
