RooCruit

RooCruit Candidate:

Roo5292

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About the Candidate

Has over 10 years of experience in sales, administration and operations management.

Area of Expertise

Email Handling and Management, Copywriting, Project Management, Customer Service, and Travel management

Experience & Availability

International Experience:

Yes

Availability:

10, 20 or 40 hours a week

Years Experience:

12

Current and Previous Roles:

Relevant Experience

Job Title: Operations Manager

Duration: 12

Key Responsibilities: Team Management: – Lead and manage a diverse team of 8 contract workers and 6 freelancers.

Facilitate clear communication, provide guidance, and ensure the efficient allocation of resources.

Conduct regular performance reviews and implement training programs to foster professional growth.

Strategic and Premium Account Management: – Oversee all strategic and premium accounts, ensuring client satisfaction and delivering customized solutions.

Develop and maintain strong client relationships through proactive communication and strategic planning.

Monitor account performance, analyze metrics, and implement improvements to optimize results.

Project Management: – Manage all website projects from inception to completion, ensuring timely delivery and adherence to client specifications.

Coordinate with cross-functional teams to ensure seamless project execution and quality assurance.

Utilize project management tools to track progress, manage timelines, and address any challenges that arise.

Content and Blog Management: – Supervise all blog writing activities, ensuring content aligns with agency standards and client expectations.

Collaborate with writers to generate engaging, SEO-optimized content that drives traffic and engagement.

Implement editorial calendars and oversee the publication process to maintain consistent content output.

Social Media Strategy: – Create strategic content for various social media platforms, including Facebook, Twitter, Instagram, and LinkedIn.

Develop and execute social media campaigns to enhance brand visibility and engagement.

Monitor social media metrics and adjust strategies to improve performance and reach.

Training and Development: – Train the business development team on best practice lead generation strategies for LinkedIn.

Develop training materials and conduct workshops to ensure the team is equipped with the latest techniques and tools.

Provide ongoing support and feedback to enhance the team’s effectiveness in lead generation.

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