With a career spanning over 32 years, Gavin has a wealth of knowledge and transferable skills in the customer service arena.
Area of Expertise
Customer Service, Administration, Operations
Experience & Availability
International Experience:
Yes
Availability:
10 or 20 hours a week
Years Experience:
32
Current and Previous Roles:
Relevant Experience
Job Title: Customer Service Agent
Duration: 32
Key Responsibilities: Providing email support to customers in the UK.
Updating and setting up customers’ meal plan subscriptions via SalesForce CRM and the website.
Preparing general reports using SalesForce and preparing and sending out tailored marketing emails.
Rescheduled food deliveries and updated the system accordingly to ensure that food deliveries were always delivered to the correct locations and with the correct alterations to specific meals plans
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