RooCruit Candidate:
Roo0632
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About the Candidate
Confident customer service specialist successful at increasing monthly revenue using insightful marketing strategies and aggressive product development. Skilled at understanding customer and employee requests and meeting needs. Furthers success by strengthening staff training, streamlining internal systems and facilitating sales techniques. To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges
Area of Expertise
Sales, Customer Service, Ticketing Systems, Claims Management, Sales Processes, Marketo, Salesforce B2B Commerce, HubSpot, JavaScript, Account Management, Staff Training, WhatsApp for Business
Experience & Availability
International Experience:
Yes
Availability:
10, 20 or 40 hours a week
Years Experience:
12
Current and Previous Roles:
Relevant Experience
Job Title: Customer Service Sales Specialist
Duration: 12
Key Responsibilities: Driving sales by calling potential clients using B2B strategy setting up appointments to sell benefits and features of App.
Interaction with UK merchants providing free Demo’s via Google meetings, face to face email or video calls.
Collaborative sessions with Merchants to resolve technical issues, administrative assistance, App bugs and portfolio queries and general support on CRM system.
Planning and canvassing for campaign ideas to market products. Responding to customer inquiries, questions, and concerns through various channels (phone, email & chat).
Providing accurate and helpful information about products or services.
