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I have over 15 years’ experience within a Call Centre & Sales environment. I am a dedicated and strong individual who will go the extra mile to ensure all her KPI’s are met. I regard myself as an ambitious person, being able to work independently and within a team environment. I can adapt quite easily to changing circumstances and as a result thereof, I am able to motivate those around me. Through strength of character and various experiences, I have developed and exercised skills necessary to initiate new ventures and assume leadership roles.
Sales, Call Centre Team Leader, Business Development, Sales Administration
Key Responsibilities: Collaborating with clients on recruitment strategy to determine objectives
Understanding clients in order to provide high calibre candidates
Sourcing candidates through job platforms
Headhunting and executive search
Screening and short-listing quality candidates
Interviewing and shortlisting top candidates
Negotiating offers with candidates
Tracking placements and on-boarding
Building a referral network
Continuous improvement of recruitment processes
Conducting relevant checks on candidates (Criminal Checks, Qualification checks, Credit Checks, Employment checks)
Lead demand-generating sales activities in the assigned market for the assigned product, service or solution
Collate detail on new business (pipeline, pending and actual new business) and present the progress and successes of performance against the Business Development objectives, targets, as well as against competitive benchmarks
Attract new relationships with new customers by supporting collaborative sales efforts
Actively drive and follow through on qualified opportunities.
Establish ongoing productive and professional relationships with key personnel in assigned new customer accounts; and provide continuous, accurate and consistent feedback to prospective customers.
Stay up to date of new trends and innovations in operations
Oversee relationship with service providers and partners and ensure all the services are delivered properly, evaluate the performance of consultants and report any deviations to the relevant department for any corrective actions.
Daily Cold Calling
Building a database of candidates