RooCruit Candidate:
Roo5068
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About the Candidate
Seasoned telesales consultant with over a decade of experience in cold calling
Area of Expertise
Inbound: Communication skills, Telephone etiquette, Interview skills, Inbound call management, Transferring holding and escalating calls, Basic & advanced training, handling irate customers, Customer behaviour. Outbound: Telesales & scripting, Cross selling & up selling, Cold calling & closing, Meet & exceed targets, Negotiation & assertiveness
Experience & Availability
International Experience:
Yes
Availability:
10, 20 or 40 hours a week
Years Experience:
12
Current and Previous Roles:
Relevant Experience
Job Title: Telesales Consultant
Duration: 12
Key Responsibilities: Selling policy as refined in the FAIS Act
Closing deals and Make telephone calls to prospects
Keep accurate and detailed records of calls made and results achieved
Achieve budgeted campaign DMC rate and specified targets
Understand and manage personal performance on a daily basis
Attend campaign briefings
Demonstrate a thorough understanding of our clients products and services , objectives of specific campaigns
Maintain confidentiality
Act as a representative of the client and represent their interests at all times
Use company script guidelines appropriately and follow detailed briefs to conduct campaign calls
Provide feedback and input to script and copy development
Record details of opportunities and lead notes
