RooCruit Candidate:
Roo0466
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About the Candidate
I have had customer service expertise for over ten years. I am a goal-driven Healthcare Administration professional well-versed in training and managing employees to provide exceptional patient services. Highly organized and hardworking with excellent program management skills. I am skilled in fast-paced environment settings. Adaptable and driven with a strong work ethic and motivation to thrive in team-based or individually motivated settings.
Area of Expertise
Administrative procedures, New Staff Mentoring, Quality Assurance, Administrative Supervision, Patient Rapport, Microsoft Office, excel, word, outlook, pastel, premier pro, zenoti, Medicare Compliance, Quality Patient Care
Experience & Availability
International Experience:
Yes
Availability:
10, 20 or 40 hours a week
Years Experience:
7
Current and Previous Roles:
Relevant Experience
Job Title: Lead Care Manager
Duration: 7
Key Responsibilities: Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
Consulted with supervisors to assess cases and plan strategies for enhancing care.
Trained staff, providing direct supervision, and ongoing staff development
Direct day-to-day administrative and operational functions and guidance and leadership to 5 employees
Designed and introduced leadership development, coaching, and team management model
Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling patient services
Arranged transportation and documented details of discharge transition plans.
