RooCruit Candidate:
Roo0232
Interested in possibly hiring this candidate?
Simply click the link below to book a call with the team
About the Candidate
Commercially-minded and client-focused professional with extensive experience directing all aspects of sales management, business development, and customer support.
Adept at delivering leadership in business development, sales, key account growth, profit optimization, and relationship development.
Capable of defining business mission and integrating resource strengths to deliver impeccable performances. Skilled in delivering top-flight customer service and strengthening robust relationships with business client. Strong engaging leader, known for being creative, enthusiastic, open minded, organized and hands-on.
Area of Expertise
Customer Support & Guidance, Client Need Assessments, Customer Satisfaction & Retention, Relationship Management, Systems Troubleshooting and replicating, Report and analysis system issue, Helpdesk support and raise tickets, UAT/Business Process Automation, Google Sheets /Workspace, MS Office 365/ Dynamics CRM/ Teams, Performance Optimization, Quantitative Analysis, Operations Management, Reservations, Ticketing and Check in, Presence, Bytes, Zendesk, Genesis, GDS, Amadeus,, Sabre, Galileo, Sales/ Travel, Project Management, Application Support, Shares
Experience & Availability
International Experience:
Yes
Availability:
40 hours a week
Years Experience:
23
Current and Previous Roles:
Relevant Experience
Job Title: Technical Associate
Duration: 23
Responsibilities Include:
Chat, email and calls technical support
Assisting customers with trouble shooting devices
Replacing devices
Assisting with account support and subscriptions
Fire TV, Kindle Prime video, Retail Customer support
Escalations
Creating tickets
App store trouble shooting
D2 AS Gaming Specialist
Assisting players with prime gaming inquiries and accounts
Monitor customers and assist with ban appeals for violations of gaming code of conduct
