RooCruit Candidate:
Roo5008
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About the Candidate
I would like to secure a stable and fruitful career while making huge contributions to the company
Area of Expertise
Customer Service, Technical Support, Data Analytics, Training and Coaching, CRM Management (SalesForce, ServiceNow, etc.)
Experience & Availability
International Experience:
Yes
Availability:
40 hours a week
Years Experience:
8
Current and Previous Roles:
Relevant Experience
Job Title: Customer Success Representative
Duration: 8
Key Responsibilities: Ensures that customer experience is valued the most.
Meets and exceeds customer’s expectations by providing timely resolution with their logistically aligned concerns and disputes
Act as a primary point of contact for clients.
Build and maintain relationship by understanding the clients’ cloud solution needs and promote how they can effectively take advantage of our products.
Was responsible with the campaign’s overall communications and soft-skills performance.
Analyze data and create action plan/s to address a long-term resolution on communication skills.
Develop action plans derived from existing data to improve soft-skill communication.
