Ambitious and driven individual, always wanting a new challenge, Strong focus on Brand strategy, digital marketing and technical architecture, Strategic thinker, Work well on an individual basis or within a team, extremely organized, Apply analytical approach and strong attention to detail.
Area of Expertise
Strong client service experience in the digital & technical space, Strong organisational and operational skills, Strong technical knowledge, Analytics Implementation, Insights and reporting, SEO Implementation and reporting, Hosting and security, Platform and Code understanding, CMS platforms, Development Best practice, Environments, Testing and QA, Online Media (strategy and implementation best practice in the technical space), Strong budget management experience, Managing large client portfolios
Experience & Availability
International Experience:
Yes
Availability:
10, 20 or 40 hours a week
Years Experience:
16
Current and Previous Roles:
Relevant Experience
Job Title: Client Lead
Duration: 16
Key Responsibilities: Report into Founding Partner and Head of Client Service
Portfolio of +-R25 Million per annum
Management of retention and growth with existing clients
Develop the strategic direction of accounts
Develop Strategic Account Plans to plan the future growth of the accounts
Overseeing of the project delivery team to ensure resource ownership and responsibility for projects.
Maintain strategic overview of account, and proactively advise client on new innovations, risks/issues, etc and contribute to strategic planning meetings with client
Responsibility for account/project profitability and maintaining agreed retainer and project income
In-depth understanding of financial status of account at all times, with a strong focus to increase monthly targets and billings
Financial forecasting for the Business Unit for 12 months
Responsibility for negotiating and establishing financial arrangements with client, intercompany hubs and external suppliers.
Actively looking for new business within existing portfolio and new leads
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