Motivated, goal driven with administration experience. Strong team player and fast learner commanding eloquent verbal communication and problem solving skills. Looking to broaden my horizons and grow with a suitable organization. I am adaptable and appreciate cultural differences and diversities. Able to work in a team and independently and absolutely loathe micro-management.
Area of Expertise
Client retention and Account Management, Facebook Ads Manager, Email marketing (Omnisend + Klaviyo), Campaign management and Strategy
Experience & Availability
International Experience:
Yes
Availability:
10, 20 or 40 hours a week
Years Experience:
6
Current and Previous Roles:
Relevant Experience
Job Title: Account Project Manager
Duration: 6
Key Responsibilities: Responsible for Client retention with a 100% portfolio retention
Host daily status calls and weekly ad hoc meetings with clients to promote client satisfaction and keep all parties abreast of changing environment.
Evaluate customer problems, implemented resolutions and followed up with clients to manage additional problems and maintain satisfaction.
Campaign strategy architect and hands-on implementation.
Responsible for automated e-mail marketing using Monday.com
Forecast and track key account metrics (e.g Quarterly sales results and annual forecasts)
Assist with challenging client requests or issue escalations as needed.
Operate as the custodian and point of contact for assigned clients.
Manage projects within client relationships, working to carry out client goals while meeting company goals
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